How to use Digital Clinic in OmaMehiläinen
OPEN DIGITAL CLINIC
Choose a channel and a professional suitable for your needs.
START A CHAT
You can describe your symptoms in your own words or answer the questions in a symptoms survey.
YOU WILL BE CONTACTED IN JUST A FEW MINUTES
A doctor will ask you more detailed questions.
The treatment plan will remain available in the chat. You will be given a prescription or a referral for further examinations or tests, if necessary.
Digiklinikkakäynnistä ei veloiteta maksua, mikäli lääkäri ohjaa sinut perinteiselle vastaanotolle. Varamme kuitenkin oikeuden veloittaa käynnistä, mikäli asia vaatii lääkärin tarkempaa perehtymistä tai hän antaa hoito-ohjeita oireiden lievittämiseksi, mutta jatkohoito vaatii lääkärin laajempaa perehtymistä
How to renew prescriptions issued by Mehiläinen in Digital Clinic
SELECT THE PRESCRIPTIONS TO BE RENEWED
You can select one or more prescriptions to be renewed.
PROVIDE A REASON FOR RENEWING THE PRESCRIPTION
Give the doctor a description of your symptoms, i.e. the reasons for continuing pharmacological treatment, and confirm the payment.
YOUR PRESCRIPTION WILL BE RENEWED WITHIN 24 HOURS
Your electronic prescription will be available at pharmacies. You will see information about the renewed prescription in OmaMehiläinen.
Our Digital Clinic doctors are professionals experienced in remote appointments
Digital Clinic is available without booking an appointment. One of the available Digital Clinic doctors will reply to your message. The doctor can ask you more detailed questions, give you treatment instructions, issue electronic prescriptions, create a referral for further examinations or tests or issue a short period of sick leave.
Our customers recommend the remote appointment service
We ask our customers to provide feedback after each visit. On the basis of this feedback, we calculate an internationally recognised promoter score (NPS). The higher the score is, the more satisfied our customers are. The score is based on the feedback submitted over the past 7 days.
Frequently asked questions
Digital Clinic is a user-friendly service. Here are some practical instructions for remote appointments.
When is digital clinic open?
Do I need to book a remote appointment?
How can the doctor make an accurate diagnosis without seeing me?
I am not sure whether my condition can be treated remotely. Should I start a chat in Digital Clinic?
Is Digital Clinic for children as well?
I started an appointment, but I closed the chat view. Can I re-enter the chat?
Is it safe to use Digital Clinic?
Are Digital Clinic appointments included in occupational health care services?
Can doctors issue sick leave remotely?
What prescriptions can be renewed in Digital Clinic without an appointment with a doctor?
Can Digital Clinic be used to renew prescriptions not available in OmaMehiläinen?
What are the costs of accessing Digital Clinic?
Are Digital Clinic fees covered by the KELA reimbursement scheme?
How are the appointments paid? Where can I get a receipt for my appointment?
I have a variety of symptoms. Can these be treated in a single appointment?
Does my insurance cover remote appointments?